returns, shipping, etc.
I want you to be happy with your purchase.
- If you are unsatisfied, please contact me within 7 days of receiving your order. I will do whatever I can to make things right or refund your order minus initial shipping costs. Customer pays shipping on returns. All returns must be in original packaging and show no signs of use or damage.
- Due to health concerns, all sales on earrings are final.
- Your order ships within 2 days. I will contact you to let you know your jewelry its on its way.
- All items are sent via USPS FIRST CLASS.
ORDERS OVER $100 SHIP FREE OF CHARGE
- $6.00 for domestic (USA) ~ includes delivery confirmation and insurance (usually arrives within 2-5 days). Additional items in your order are mailed at no extra cost.
- $10.00 Canada & international ~ this includes PRIORITY SHIPPING and insurance . Please know that any additional fees associated with your order upon arrival are your responsibility.
- Additional items in your order are mailed at no extra cost.All items will arrive gift boxed with a ribbon in a padded envelope. I do recycle, so your item may arrive in a recycled, not so pretty mailer, but inside will be a beautiful package.
- Also, in an effort to save some trees, I will not include an invoice, since it is available to you online through PayPal.
- Please call if you have any questions:
@ Laura Q (210) 383-7311 Monday thru Saturday 9am-3pm (CST)
- or send an email anytime at firstname.lastname@example.org